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🎉 Sunita V. earned ₹45,000 this month  ·  🏆 Rahul K. reached Diamond rank  ·  💰 Priya S. earned ₹1,200 today  ·  🚀 New product launch: 24K Face Serum Pro  ·  🎉 Sunita V. earned ₹45,000 this month  ·  🏆 Rahul K. reached Diamond rank  ·  💰 Priya S. earned ₹1,200 today  ·  🚀 New product launch: 24K Face Serum Pro  · 
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Frequently Asked Questions

Got Questions?
We've Got Answers.

Joining MBA
1
How do I join MBA Mole Beauty Associate?
2
Is there any investment required to join MBA?

Absolutely NO investment required to become an MBA Associate. Your basic membership is 100% free. You can start earning commissions immediately without purchasing any starter kit or paying any registration fee.

Optional paid plans (Silver ₹999, Gold ₹2,999) are available for those who want wholesale pricing and enhanced benefits — but these are completely optional, never mandatory.

3
What documents do I need to register?

For basic registration, you only need:

  • Your name and mobile number
  • Email address
  • City and State

For KYC verification (required to withdraw commissions), you'll need:

  • PAN Card
  • Aadhaar Card
  • Active bank account details
4
Can I join MBA without a sponsor/referral?

Yes! You can join MBA without a sponsor or referral code. Simply leave the "Sponsor ID" field blank during registration. You'll still get full access to all products, earning opportunities, and your unique Associate ID. However, if someone referred you to MBA, entering their ID gives them a ₹200 referral bonus — it doesn't affect you in any way.

Earnings & Income Plans
5
How much can I earn with MBA?

Your earning potential with MBA is truly unlimited. Here's a realistic income range based on effort level:

  • Part-time (5 hrs/week): ₹5,000–₹15,000/month
  • Full-time (8 hrs/day): ₹25,000–₹80,000/month
  • Leader with team of 50+: ₹1,00,000–₹2,00,000+/month

Our Diamond Members consistently earn ₹1–2 lakh monthly. Income depends entirely on your effort, sales volume, and team building.

6
What are the different income streams in MBA?

MBA has 5 powerful income streams:

  • Direct Sales Commission (30%): On every product you personally sell
  • Direct Referral Bonus (₹200): For every new member you refer
  • Level Income (5 Levels): Commission from your team's sales (15%, 7.5%, 5%, 3%, 2%)
  • Binary Matching Income (10%): Weekly income based on Left/Right leg balance
  • Leadership Bonuses: Car fund, travel awards, monthly leadership pool
7
When is commission credited and how is it paid?

Direct commission is credited to your MBA Wallet within 24 hours of delivery confirmation. Binary matching income is paid every Monday. Referral bonuses are credited instantly when your referral's first order is delivered. You can withdraw anytime to your bank account (IMPS/NEFT) or UPI — there is no minimum withdrawal amount.

8
Is the binary matching income capped?

Yes, binary matching income is capped at ₹25,000 per week per associate. Excess BV from the stronger leg carries forward to the next week — no BV is ever lost. The 10% matching rate applies to the weaker leg's Business Volume (BV) each week.

Products & Quality
9
Are MBA products safe for all skin types?

Yes! All MBA products are:

  • Dermatologically tested and certified
  • Suitable for Indian skin tones and climate
  • Free from parabens, sulfates, and harmful chemicals
  • Cruelty-free (never tested on animals)
  • CDSCO compliant (India's drug and cosmetics regulator)

We recommend doing a patch test before using any new product, especially for sensitive skin.

10
What is the shelf life of MBA products?

Most MBA products have a shelf life of 24 months from the manufacturing date. The exact expiry date is printed on every product. Once opened, most serums and creams should be used within 6–12 months for best results. Store products in a cool, dry place away from direct sunlight.

11
Can I buy products without being an MBA Associate?

Absolutely! Anyone can purchase MBA products at our listed MRP prices without registering as an associate. However, by joining as a free associate, you get access to wholesale pricing (up to 40% less) plus earn commission on every purchase you make and sell.

Orders & Delivery
12
How long does delivery take?

Delivery timelines depend on your location:

  • Metro Cities: Same day or next day delivery for orders placed before 2 PM
  • Tier 2 & 3 Cities: 2–4 business days
  • Remote Areas: 5–7 business days

Free delivery is available on all orders above ₹999. You'll receive tracking details via SMS and WhatsApp once your order is shipped.

13
What is the return and refund policy?

MBA offers a 7-day easy return policy for:

  • Damaged or defective products
  • Wrong product delivered
  • Missing items in order

Please note: Returns are not accepted for opened cosmetic products due to hygiene reasons (unless defective). To initiate a return, contact support within 7 days of delivery with photos of the issue. Refunds are processed within 3–5 business days to your original payment method or MBA Wallet.

14
How do I track my order?

You can track your order in 3 ways:

  • MBA Dashboard: Login → My Orders → Track Order (real-time updates)
  • SMS: Auto updates sent to your registered mobile at every stage
  • WhatsApp: If enabled, live updates on WhatsApp

You'll receive an AWB (tracking) number via SMS once your order is dispatched by our courier partner (BlueDart/Delhivery).

Payments & Withdrawals
15
What payment methods are accepted?
16
How do I withdraw my commission earnings?

Withdrawing your earnings is simple: Go to Dashboard → Wallet & Payouts → Enter Amount → Select Bank/UPI → Verify OTP → Done!

Withdrawal rules:

  • Minimum withdrawal: ₹100
  • No maximum limit (subject to available balance)
  • UPI: Instant transfer
  • Bank Transfer: Within 30 minutes via IMPS
  • Zero processing fee for standard withdrawals
17
Is TDS (Tax Deducted at Source) applicable on earnings?

Yes, TDS at 5% is deducted on commission income above ₹30,000 in a financial year as per Indian Income Tax laws (Section 194R). A detailed income statement is provided every quarter and at year-end for your IT returns. You can download Form 16A from your dashboard.

My Account & Technical
18
I forgot my MBA password. How do I reset it?

To reset your password: Go to the Login page → Click "Forgot Password?" → Enter your registered email or mobile → Verify OTP sent to your mobile → Create a new password. The entire process takes less than 60 seconds. If you still face issues, contact our support at support@mbabeauty.in.

19
Can I change my sponsor/upline after registration?

No. Once your account is created with a sponsor, it cannot be changed. This is to maintain the integrity of the network structure. Your placement in the binary tree is permanent. If you have a genuine dispute about your sponsor placement, contact our support team within 48 hours of registration.

20
Can I have multiple MBA accounts?

No. Only ONE account is allowed per person (identified by PAN and mobile number). Creating multiple accounts is a violation of MBA's Terms & Conditions and will result in permanent account suspension and forfeiture of all earnings. Family members can each have their own separate accounts.

Legal & Compliance
21
Is MBA a legitimate company? How is it different from a pyramid scheme?
22
What is MBA's GST registration and GSTIN?

MBA Mole Beauty Associate Pvt. Ltd. is a registered company with the following credentials:

  • GSTIN: 09AABCM1234F1Z5
  • PAN: AABCM1234F
  • CIN: U52590UP2018PTC001234
  • Registered Office: B-14, Industrial Area Phase II, Lucknow, UP – 226010

All invoices include GST breakdowns. Associates can use these for business expense claims.

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